Frequently Asked Questions

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I invite you to check out my offerings, book an insight session, and submit your questions.

Frequently Asked Questions

A STARTING PLACE FOR SOME

Is coaching a substitute for therapy or clinical treatment?

No. Coaching is not therapy, counseling, or medical treatment. Nor is it a substitute for any of these. While the work may be emotionally impactful and spiritually nourishing, it is not intended to diagnose, treat, or prevent any psychological or medical condition.

What is the scope of transformational coaching?

Transformational coaching supports personal insight, spiritual integration, values clarification, goal alignment, and meaningful action. It focuses on forward movement, awareness-building, and self-leadership. If psychological support or clinical intervention is needed, I refer clients to licensed professionals.

How do I know if coaching is right for me?

If you are ready to explore change, deepen your self-awareness, and take intentional steps toward a more aligned life, coaching may be a meaningful support. If you are currently experiencing acute mental health distress, a licensed mental health provider may be more appropriate as a first step. You are always welcome to reach out to determine the best next course of action.

What is Soulful Sojourners, and what is its core mission?

Led by Neidy Lozada, Soulful Sojourners is a transformational coaching practice devoted to guiding individuals through meaningful personal and spiritual growth. Its mission is to help people reconnect with their inner wisdom, embody their authentic selves, and walk a path aligned with their soul’s calling. Every offering is designed to support a life of clarity, purpose, and wholehearted living.

How do I schedule a session or sign up for a program?

To begin, visit the Programs section on the Soulful Sojourners website. Each offering includes clear instructions and links to schedule a consultation, enroll in a program, or request more information. If clarity is needed before making a choice, you are welcome to reach out for a brief discovery conversation. Alternatively, book your 30-minute Complimentary Insight Session here:

https://www.soulfulsojourners.com/booking-calendar/complimentary-insight-session to discuss your needs and the most suitable program for you.

How does Soulful Sojourners approach personal transformation?

Transformation begins with honoring the complexity and richness of your lived experience. My approach integrates evidence-based psychology, spiritual insight, and intuitive coaching to support whole-person growth. Rather than offering surface-level strategies, I help clients explore the deeper layers of their identity, desires, and limitations, allowing for sustainable, meaningful change.

What is the SOJOURN Coaching Model, and how is it applied?

The SOJOURN Coaching Model is a signature framework I developed to support intentional, authentic, and spiritually grounded transformation. It guides clients through seven interconnected stages: Self-Discovery, Journey Mapping, Overcoming Obstacles, Unleashing Potential, Reflecting and Adapting, and New Beginnings. The model is both structured and fluid, allowing me to tailor each experience to the individual's unique rhythms, goals, and needs.

How is spirituality integrated into the coaching process?

Spirituality is honored as a deeply personal and powerful resource in my coaching practice. Clients are invited to explore their inner truth, sacred values, and divine connection in ways that feel authentic and empowering. Whether one identifies with a traditional path or a more intuitive relationship with the sacred, spiritual integration serves as a grounding and elevating force throughout the journey.

What types of clients typically benefit from your services?

My work is especially aligned with individuals who seek more than just success—they are seeking meaning. I work mainly with women who are navigating transitions, questioning societal roles, awakening to their soul’s call, or seeking to embody their full truth. Whether they are professionals, parents, creatives, or spiritual seekers, they share a desire to live more authentically, courageously, and with purpose.

What can I expect from a coaching session?

Each session is a grounded, present, and intentional space focused entirely on you. Whether you are navigating a transition, exploring your purpose, or confronting internal challenges, the session centers on what is most alive for you in the moment. Expect deep listening, powerful questions, intuitive reflection, and gentle challenges designed to help you grow, integrate, and move forward in alignment with your truth.

How do you ensure the coaching space feels safe and supportive?

Creating safety is foundational. I bring authenticity, empathy, and nonjudgment to every interaction. Sessions are confidential, client-led, and paced to honor your emotional and spiritual readiness. I hold space not just for who you are, but for who you are becoming, with reverence and care.

Is coaching with you more practical or more spiritual?

It is both. My approach integrates practical strategies with deep spiritual insight. You are invited to bring your whole self—your vision, your wounds, your intuition, your goals. Whether you are looking for clarity around a business direction or seeking soul alignment, the work adapts to support both the seen and unseen aspects of your journey.

How will I know if this work is right for me?

You may feel a quiet knowing, a sense that it is time to reconnect with something deeper or move beyond old patterns. If you are seeking meaningful change, if you feel called to live more authentically, or if you are ready to give voice to the parts of you that have been silenced or hidden—this work is likely aligned. A brief consultation can also offer clarity before making a commitment.

Do you assign practices or work between sessions?

When appropriate, I offer reflective exercises, journal prompts, somatic practices, or creative tasks to support integration between sessions. These are always optional and tailored to your learning and processing styles. The goal is never to create pressure, but to extend the transformation beyond our time together.


More often than not, the client leaves the session with a list of actions they have created for themselves.

What makes your coaching different from therapy or consulting?

While therapy often focuses on healing the past, and consulting delivers expert solutions, coaching with me is a collaborative journey forward. It honors your inner wisdom while offering structure, insight, and soul-level guidance. This work is about becoming—stepping into your wholeness and consciously shaping your life from the inside out.

What kind of results can I expect from working with you?

Results vary based on your goals, readiness, and engagement, but common outcomes include increased clarity, strengthened confidence, deeper self-trust, and a renewed connection to purpose. Many clients also experience emotional resilience, spiritual insight, and the courage to make aligned decisions in both personal and professional realms. This work empowers you to move forward with integrity, intention, and soul.

How long does it take to see transformation?

Transformation is not linear and often unfolds in layers. Some shifts occur within a single session, while others emerge over weeks or months of sustained exploration and integration. You may begin to notice a deeper sense of alignment or inner peace early on, and larger shifts in behavior, mindset, or direction tend to follow as clarity and trust deepen.

What is your availability like?

Availability is designed to balance structure and spaciousness. Sessions are offered on select weekdays, with occasional evening options. Scheduling is managed with care and respect for both your rhythm and mine. Open slots can be viewed through the scheduling link provided when booking.


My preference is that you contact [email protected] to inquire about services and booking opportunities. You can also select a date and time via: https://www.soulfulsojourners.com/booking-calendar/complimentary-insight-session


When booking via Calendly, please add a note describing the reason you are reserving a time to meet with me (e.g., Insight Session to Inquire About Your Programs and Services).


NOTE: Please do not use these links to attempt to sell me services. These channels are exclusively for clients and those seeking information about my services.

Do you offer packages or single sessions?

Both are available. Some individuals prefer the consistency of an ongoing package, while others find that single sessions meet their current needs. Based on your intentions and capacity, a custom rhythm can be co-created. The goal is to provide flexibility while maintaining the depth and continuity that support transformation.


The single session format currently available is the Breakthrough Blueprint, a two-hour standalone session for those who would like to experience coaching without making a long-term commitment or those who only want a booster.


For more information, check out the For Individuals section of the Work With Me Pages here: https://www.soulfulsojourners.com/work-with-me-for-individuals

What if I need to reschedule or cancel?

Life happens. I ask that you provide at least 24 hours’ notice when rescheduling or canceling a session. This honors both our time and energy. Full details are included in the confirmation email you will receive after scheduling. Your Coaching Agreement offers more information about the process. If unexpected circumstances arise, I respond with understanding and compassion.

Do you offer services in multiple languages or accessible formats?

Yes. To ensure that my services are as accessible as possible, I strive to provide materials in various formats, including audio, video, and written formats. I can also offer some services in Spanish. If you require specific accommodations such as translations, subtitles, or simplified language, I am happy to discuss options to ensure you can fully engage with the material.

Are your services available to people from all cultural backgrounds and walks of life?

Absolutely. Soulful Sojourners embraces and celebrates diversity in all its forms, including cultural, racial, spiritual, and socioeconomic diversity. I aim to create a welcoming and affirming space for individuals of all backgrounds, including those from the LGBTQA+ community, people of color, immigrants, individuals with varying abilities, and other marginalized groups. My work is centered around honoring each person’s unique identity and experiences, and I am dedicated to ensuring that all clients feel seen, valued, and supported.

How do you ensure an inclusive, non-judgmental space for the LGBTQA+ community and other marginalized groups?

I am committed to providing a safe and affirming space for individuals of all gender identities, sexual orientations, and expressions. The coaching environment I create is rooted in respect, empathy, and support for all people, including those from the LGBTQA+ community, and others who may experience discrimination or marginalization. I am dedicated to fostering an environment where all clients can show up as their true selves, without fear of judgment or invalidation. My goal is to support you in your journey of self-discovery, growth, and transformation, no matter where you come from or who you are.

How do you accommodate clients who may experience mental health or emotional challenges?

I recognize the importance of mental health and emotional well-being in the coaching process. My approach is trauma-informed, and I am committed to creating a space where clients feel safe to express themselves without fear of judgment. If you are facing emotional or mental health challenges, I will work with you to find the best approach for your healing journey. In addition, I can provide referrals to mental health professionals or other resources when necessary.

How do you support neurodivergent clients?

I am committed to making my coaching services accessible to neurodivergent individuals, including those with autism, ADHD, dyslexia, and other neurodivergent conditions. I offer clear, concise communication, provide written and visual instructions, and can adjust session formats to accommodate different learning styles. If you require specific accommodations to ensure your needs are met, please feel free to reach out.

Do you accommodate clients with disabilities?

Yes. Accessibility and inclusivity are fundamental principles in my work. If you have specific accommodations or needs, please let me know, and I will make every effort to ensure that you have a comfortable and supportive experience. This may include adjustments to session formats, communication preferences, or access to materials.

How do you ensure accessibility in your offerings?

I am committed to making sure that all individuals have access to the tools and support they need for growth. Sessions are offered virtually to accommodate different locations and schedules. Additionally, materials for programs are provided in accessible formats whenever possible, including closed captions for videos, written summaries, and easy-to-read documents.

Are your programs accessible for people with limited financial resources?

Yes, I believe that transformative growth should be available to those who are committed, regardless of their financial situation. I offer sliding scale options, scholarships, and payment plans when possible. If finances are a barrier to accessing a program or service, please reach out to discuss alternative arrangements.

How do you ensure accessibility for people with limited internet access?

I understand that not everyone has reliable access to high-speed internet or certain digital platforms. If you face challenges accessing virtual sessions or digital materials, please reach out so we can discuss alternative solutions. Options such as phone-based coaching, downloadable materials, or simplified digital platforms can be arranged.


Email: [email protected]

How do you ensure an inclusive and non-judgmental space in coaching sessions?

Every coaching interaction is grounded in trust, compassion, and the belief that all people have the inherent ability to grow and heal. I create a safe space free from judgment, allowing you to show up authentically, without fear of being dismissed or invalidated. The coaching process is client-centered, meaning that you guide the direction of our work, and I support you in exploring your path with respect and understanding.

How do you address issues of privilege in your coaching work?

I approach coaching with a deep commitment to recognizing and navigating the intersections of privilege, power, and identity. I believe that understanding the dynamics of privilege—including racial, gender, socioeconomic, and sexual orientation privilege—is essential for fostering personal growth. I actively seek to create an environment where all clients, regardless of their background, have the space to explore their journey without judgment. If you have any questions or concerns about how these issues are addressed in our work together, I welcome the opportunity to discuss them.

What privacy and legal protections are in place for clients?

Your privacy and confidentiality are of the utmost importance. I take extensive measures to ensure that all personal information and data shared with me are kept secure and protected. All client communications are confidential, and I follow strict data protection protocols to ensure your safety.


As a California-based practitioner, I adhere to the relevant legal and ethical standards outlined in California law, including the California Consumer Privacy Act (CCPA), which grants you the right to know what personal data is collected, how it is used, and the ability to request deletion or limit the sharing of that data.


Please note that while confidentiality is foundational, there are specific legal limits to confidentiality under California law. I am legally obligated to break confidentiality in the following circumstances:

If there is reasonable suspicion of child abuse, elder abuse, or dependent adult abuse.

If there is a serious threat of harm to self or others.

If ordered by a court of law.


In addition, all coaching services are guided by the International Coaching Federation (ICF) Code of Ethics, which upholds high standards for confidentiality, professionalism, and client respect. This includes a commitment to integrity, informed consent, and honoring the client’s right to privacy at every stage of the coaching process.


These combined protections ensure that your information is handled with respect, care, and full legal and ethical accountability. Should you have any concerns regarding privacy, I encourage you to reach out, and I will be happy to explain the specific protections and ethical commitments in place.

Can I participate if I live outside the U.S.?

Yes. All offerings are virtual, making them accessible globally. However, I abide by California law.

Are your programs only for women?

No. Living Imprints is a CoEd program.


While S.E.E.N. is designed for women (including trans women), the Dare to Be Seen Webinar series is open to all.

How do you gather feedback from clients about accessibility?

Your experience is important to me. I regularly seek feedback from clients about their accessibility needs and continually work to improve services based on that input. If there is anything you believe could make your experience more accessible or inclusive, I welcome and encourage you to share your thoughts at any time.

Is the content on this site available in Spanish?

A full Spanish version of the website is currently in development. This effort is part of a broader commitment to accessibility and cultural inclusion. Key pages and program descriptions will soon be available in Spanish to better serve the diverse community of Soulful Sojourners.

Will coaching sessions or programs be available in Spanish?

Yes. Coaching services are available in both English and Spanish. You may indicate your language preference when booking a discovery session or contacting me directly.

Are downloadable materials and resources available in Spanish?

Some materials are currently available or being translated. As the Spanish-language content continues to expand, more tools, guides, and downloadable resources will be offered in both languages. Your patience and feedback during this development phase are deeply appreciated.

How can I access the Spanish version when it becomes available?

Once published, a language toggle will appear on the website, allowing you to switch between English and Spanish versions of the site with a single click. You may also subscribe to the newsletter to be notified when the full version is live.

How much do your services cost?

Pricing varies depending on the offering. Individual coaching sessions, self-paced programs, and community-based experiences such as S.E.E.N. are priced according to the depth, duration, and level of engagement each one provides. Clear pricing is available on the website or will be provided upon inquiry. Transparency is a priority, and questions are always welcome.

Do you offer payment plans?

Payment plans are available for select offerings to ensure accessibility. These plans are structured with fairness and mutual respect, allowing you to commit to your growth without unnecessary strain. Specific options will be outlined during the enrollment or consultation process.


Third-party payment plans are available for all programs and offerings, and information can be found at checkout. For all other payment plan options, secure your 30-minute Complimentary Insight Session here: https://www.soulfulsojourners.com/booking-calendar/complimentary-insight-session

Are there sliding scale options or scholarships?

When possible, sliding scale options or partial scholarships may be offered for those with genuine financial need, especially for programs or group offerings. Requests are handled with care and confidentiality. The goal is to ensure that those called to this work have an opportunity to access it, when appropriate.

Do you offer free consultations?

Yes. A brief consultation is available to explore alignment, answer questions, and help you determine the best fit before making a financial commitment. These conversations are offered with no pressure, only presence and clarity. Book yours here: https://www.soulfulsojourners.com/booking-calendar/complimentary-insight-session

What forms of payment do you accept?

Payment can be made securely via major credit cards, PayPal, Klarna, and AfterPay. Other options include Venmo and Zelle. All transactions are processed through trusted platforms to ensure ease and protection for both parties.

What is your refund or cancellation policy for programs?

SCHEDULING | PAYMENT | CANCELLATION


At Soulful Sojourners, we honor your time, investment, and transformation. The following policies are designed to maintain clarity, mutual respect, and alignment throughout our work together.


COACHING PACKAGES | SESSION EXPIRATION


All coaching packages are non-refundable.


Results are influenced by your commitment, consistency, and willingness to engage in the process. While outcomes cannot be guaranteed, you will be met with expertise, presence, and unwavering dedication to your growth.


All sessions must be used within 30 days of purchase unless otherwise specified in your agreement. Expired sessions are not refundable or transferable.


PAYMENT TERMS


Coaching Packages: Full payment is required at the time of enrollment, unless otherwise specified in the Coaching Agreement.


Workshops and One-Time Sessions: Full payment must be processed at the time of booking.


Group Sessions: Payment is due at registration, in accordance with the specific terms of the group program selected.


Rates: If rates are adjusted prior to signing your coaching agreement, the most current rates will apply.


Accepted Payment Methods: Credit card, debit card, Venmo, Zelle, or PayPal. AfterPay and Klarna are available for eligible plans.


SESSION FORMAT


Unless otherwise arranged:

Sessions are 60 minutes in duration.

Sessions are conducted via Zoom or phone.


CANCELLATION | RESCHEDULING POLICY


A minimum of 24 hours' notice is required for all cancellations or rescheduling requests. Notice must be given via phone and confirmed in writing (email or text message is acceptable).


If less than 24 hours' notice is provided, 75% of the session fee will be charged.


Clients who cancel more than two consecutive sessions or more than three sessions in total without prior arrangement will be considered in material breach of the agreement.


In the event the Coach needs to cancel a session, the Client will receive no less than 24 hours’ notice via phone and written communication.


If the Coach fails to provide 24 hours’ notice, the Client will receive a complimentary replacement session.


OUR COMMITMENT


This coaching relationship is a co-creative partnership. You are not alone in your pursuit of clarity, alignment, and growth. We are honored to support your journey and are committed to holding space for both accountability and possibility.

How have others benefited from working with Soulful Sojourners?

Clients often describe their experience as deeply affirming and transformational. Many have reported feeling more aligned with their purpose, more confident in their voice, and more empowered to make meaningful changes in their lives. They frequently speak of greater clarity, emotional resilience, and spiritual connection. Each individual journey is unique, but a common thread among clients is a renewed sense of wholeness and authenticity.

Are there specific stories or feedback you can share?

Yes. With permission, I have gathered reflections from clients who have generously shared their experiences. Their words speak to the depth of the work we engage in together—whether through one-on-one coaching, group gatherings, or self-guided programs. These testimonials highlight growth in areas such as leadership, creative expression, emotional healing, and spiritual awakening.

How are testimonials collected and shared?

All testimonials are shared voluntarily and with informed consent. Some are written, while others may be captured through video or audio. When shared publicly, names or identifying details are only included if the client explicitly agrees. My commitment is to honor each client’s privacy while celebrating their journey in a way that feels respectful and authentic to them.

Do you have testimonials from clients of diverse backgrounds?

Yes. Clients come from a variety of cultural, professional, spiritual, and life backgrounds. The inclusive nature of this work welcomes individuals of all identities, and I am grateful to have served people from across different communities. Their voices and experiences are represented in the feedback I receive, affirming the accessibility and resonance of this work across many walks of life.

How can I read or hear client experiences?

Select testimonials are featured on the website and within program materials. If you would like to explore these before deciding to engage, I invite you to visit the "Words from Clients" section, where you will find authentic expressions from past participants.

What if I want to share my experience after working with you?

If you have participated in any offering and wish to share your experience, you are warmly invited to do so. Your insights may help others who are considering their own path of transformation. Testimonials can be submitted anonymously or with attribution—whatever feels right for you. Your voice is always welcome and valued.

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